Legal Business Name: RRJ Media Holdings LLC
Doing Business As: Experience Store
Business Address: 8852 Grand Avenue, Rosemead, California 91770 USA
Email: store@vipexpstore.com
Website: vipexpstore.com
1. Who We Are
This Privacy Policy applies to RRJ Media Holdings LLC, doing business as Experience Store, operated at vipexpstore.com. We are an online retailer selling swimwear and apparel.
For privacy questions, contact us at:
Email: store@vipexpstore.com
2. Information We Collect
Information you provide directly:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely — we do not store card details)
- Account login credentials
- Messages sent via contact forms
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Referring URLs
- Device and operating system
Information from third parties:
- Payment processors (e.g. Stripe)
- Shipping carriers
- Analytics providers (e.g. Google Analytics)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries
- Send promotional emails and discount codes (only with your consent)
- Improve our website and products
- Comply with legal obligations
- Prevent fraud and protect security
4. How We Share Your Information
We do not sell your personal information. We share it only with:
- Payment processors — to complete transactions (Stripe, PayPal)
- Shipping carriers — to deliver your orders (UPS, USPS, FedEx)
- Email marketing tools — to send newsletters you subscribed to (MailPoet, Mailchimp)
- Analytics providers — to understand how our site is used (Google Analytics)
- Legal authorities — when required by law
All third parties are required to protect your data in accordance with applicable laws.
5. Cookies
We use cookies to:
- Keep you logged in
- Remember your cart contents
- Analyze site traffic
- Deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
6. Email Marketing
If you subscribe to our newsletter, we will send you promotional emails including discount codes and new product announcements.
You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at store@vipexpstore.com.
We do not send marketing emails without your consent.
7. Data Retention
We retain your personal data for as long as necessary to:
- Maintain your account
- Fulfill legal and tax obligations (typically 7 years for transaction records)
- Resolve disputes
You may request deletion of your data at any time (see Your Rights below).
8. Your Rights
Depending on your location, you may have the right to:
- Access — request a copy of your personal data
- Correction — request we correct inaccurate data
- Deletion — request we delete your data (“right to be forgotten”)
- Opt-out — unsubscribe from marketing at any time
- Data portability — receive your data in a portable format
California residents (CCPA): You have the right to know what data we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.
EU/UK residents (GDPR): You have the right to lodge a complaint with your local supervisory authority.
To exercise any of these rights, email us at store@vipexpstore.com.
9. Data Security
We implement reasonable security measures including:
- SSL/TLS encryption on all pages
- Secure payment processing (we never store card numbers)
- Limited staff access to personal data
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. Children’s Privacy
Our store is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us immediately.
11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance.
13. Contact Us
For any privacy-related questions or requests:
RRJ Media Holdings LLC
Doing Business As: Experience Store
Email: store@vipexpstore.com
Address: 8852 Grand Avenue, Rosemead, California 91770 USA
Website: vipexpstore.com
We aim to respond to all privacy inquiries within 5 business days.
